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You can't conquer the world all at once

· Martin Thorborg

Build your business step by step, even when the dream is big. In this video from 2010, I respond to messages from people who wanted to create the next big social network but hadn’t yet made the first part work.

Build your business step by step without giving up the dream

I have nothing against big ambitions. We need people who want to create something big. But an idea and a desire for millions of users aren’t the same as having a business.

It takes development, marketing, management and time, among other things. If you lack those skills, you need to find people who can help turn your thoughts into something concrete.

Make one corner of the market work

I used my understanding of Facebook’s early development as an illustration of starting with a smaller group and then expanding. It was an example in my argument, not a detailed history of the company.

My advice was to start in one corner: Get the concept working, learn from the people using it, and adjust it. Then you can try reaching the next group or the next area.

I mention local and larger geographical markets as a way of thinking in stages. Naturally, the order and timing will depend on the particular idea.

Show that the idea creates value

Once you’ve shown that someone gets value from the solution, you have something more concrete to build on than a plan to conquer the whole world.

Staff, division of work and financing can develop as the company grows. In the video, I’m very optimistic about finding capital at that point; it isn’t a promise of funding.

My point was to have the patience to work on the first step. Keep the big dream, but make the next task small enough to get started. Also read Iværksætter til jeg dør about my experiences of building companies from scratch.

Also read starting with a narrow niche.

The Facebook film got my inbox going

It’s been one of those Fridays when I’ve really tackled my inbox. I’ve advised around 50 entrepreneurs through MP3 messages and other means. I try to get through around 50 a week and, at this point, have helped more than 1,000 over the past couple of years. So I’m getting a bit of practice.

That doesn’t mean you should just send loads of stuff and expect a quick reply. I’m stretched pretty thin, so it may take a while.

Since the Facebook film came out, I’ve had a huge number of messages from people who’ve come up with a new Facebook that’s much better. One even wrote a letter with the name of the social network and the person hidden. But it mentioned 500 million users and the US, so it didn’t take long to work out what it was about.

A good idea doesn’t automatically bring 500 million users

There’s nothing wrong with big ambitions. It’s great to have them. But if you’re in a job with no entrepreneurial experience, can’t code and know nothing about marketing, coming up with an idea for a social network twice the size isn’t enough.

I joke that if Facebook had had two billion users, someone would probably think their network could become four times as big. I don’t want to mock the dream, but I do get a little tired when the plan mainly consists of the brilliant idea and all the users who are just supposed to turn up.

Then come the questions: How do you program it? Where do you find money? How do you market it? Building a large social network requires lots of different skills.

Who’s going to build and manage it all?

Let’s say the idea is better than Facebook. Fine, that part’s sorted. But if the plan is to conquer that market within the next year, as several people have actually imagined, I think we’re talking about an enormous task.

In the video, I mention perhaps 1,000 programmers, then say 500 to keep the number low. That’s my rough illustration of the scale, not a staffing plan. Those people need managing too. You need graphics, marketing and everything else. I’m talking about years of work.

I don’t want to take your dream away. There has to be a new Mark Zuckerberg. Your dream might also be a stud farm with 8,000 horses, and you might actually have it in ten years. But take the first step instead of the whole world at once.

Find people who can make your thoughts concrete

My advice after the film is to look at how I understand the early development. Zuckerberg could code. You don’t have to be able to do it yourself, but knowing something about what you’re doing isn’t a bad idea either.

I didn’t know everything from the start either, but I spent longer on some things than others would have. If you’re not going to train as a programmer yourself, you need to find someone who can help you move forward and make the ideas concrete.

In the video, I use the story of a small project where you could rate girls on campus to illustrate the beginning. Then I talk about getting more people involved, expanding to the next campus and the next, so the solution spread among American schools.

That’s my account and understanding of the story in 2010. What matters for my argument is that they started in a limited setting and expanded as they got things under control. I also mention the name Facebook and compare it to a school yearbook.

Five years is fast for a project like that

In my account, more people were gradually invited in. Servers could be bought, money could come in, and development could continue along the way. I describe it as taking several years and say five years is fast for a project of that size.

If, for some reason, you think you can do it all in one or two years, forget it. You need the patience to spend perhaps five to ten years working on the project, raising capital and improving it.

Start by becoming the best in a small area. Perhaps part of Bagsværd, then all of Bagsværd, then Gladsaxe. Get Zealand working, then Denmark, and later Scandinavia. In my example, we’re already several years in by that point.

Once you’ve got Scandinavia sorted, you can try Europe, and perhaps eventually the rest of the world. It’s a way of thinking in stages, not a fixed timetable for every company.

Get your concept to prove something

Whether it’s a social service or something completely different, start in one corner. Get it working. Adjust the concept and show that it actually works.

That’s what I mean by proof of concept: Something concrete showing that you create value and that both you and the idea have staying power.

In the video, I’m very optimistic and say it’s not hard to find money once you’ve got that in place. That’s my view from 2010, not a commitment from an investor. My point is that you have something much more concrete than an idea on paper.

The company and your work grow together

Along the way, you might hire employees, and the organisation grows with you. Then a new CEO can come in while you become visionary director, emperor, pope or whatever the hell you want to call yourself.

Someone handles the finances and helps hire and manage the right people while you develop the ideas and the vision. The different functions can fall into place as the needs arise.

That’s how things can grow, and perhaps they’ll go well. That’s how I believe you build big things: Keep the big ambition, but break the war down into small battles and win one of them first.

Original mention from 2010: And take a look at Amino Regnskab 🙂

Comments

  1. Tag det som krigsføring, du sender jo ej heller tropper ud over alle kontinenterne på en gang 🙂

    Super video!

    *****

  2. Jeg er helt enig med dig, og har specielt fornemmelse af at der er rigtig mange ikke-tekniske folk, som ser en film som f.eks. The Social Network og pludselig får en masse ideer; for det ser jo ikke særlig svært ud, og man kan jo "bare" ansætte en god programmør til at lave det hele. (eller som i det fleste tilfælde; tilbyde en programmør "en god handel" ved "partnerskab" – programmøren skal "bare" lave det hele)

    Der er desværre rigtig mange som glemmer det store arbejde "bagved". Har set rigtig mange folk tilbyde "partnerskab" med en programmør – som jo så "bare lige" skulle lave alt det der ligger bagved.

  3. Hey…
    Hvor er det sjovt at lige netop dette emne kommer, lige som jeg har været inde og se "The Social Network". Måske lidt sent i forhold til mange andre, men dog stadig en super fed film. Var afsted med en kammerat, og en ting som vi diskuterede på vej hjem i bilen, var netop det at facebook have segmenteret, og på den måde kunne kontrolleret deres vækst. Hvilket var rigtig tiltalende set ud fra et virksomhedsdriftigt synspunkt.
    Så en meget vigtig pointe du bringer ud her Thorborg.
    Jeg tillader mig at benytte den gamle læresætning: "Rom blev jo ikke bygget på en dag!" HEHE…

  4. Udover det du siger der, kan man måske tilføje at der også skal en solid potion held til, opskriften er noget i denne retning:

    1. God ide
    2. Flid
    3. Resilience, never give up, never ever ever ever give up
    4. Held

    Herefter skal pengene nok komme.

  5. Super indspark, og du har ganske ret. Rom blev ikke bygget på en dag. 🙂

    Sjovt nok er der mange teknik-nørder som tror det hele handler om teknikken, når det netop handler om at være på det RIGTIGE sted på det helt RIGTIGE tidspunkt.

    Ingen overhaler nogen ved at følge i andres fodspor. Der skal tænkes i helt nye baner hvis nogen vil overgå f.eks. Facebook – men drømmeri er én ting. At erobre et land by for by noget ganske andet.

    God morale, og tak for dine indlæg. Altid lytteværdige. 🙂

  6. Efter min mening er det at gå helt galt i byen..at lave det nye Facebook, eller man ku også sige erobre Facebooks marked, udkonkurrere med en lignende tjeneste.. Det lader sig nok ikke gøre. Det er som at sige at man inden for fodboldens verden kalder nogle supertalenter for den nye Pele..der kommer ikke en ny Pele, eller en kopi af Pele. Der kommer en ny superspiller, naturligvis. Der kommer heller ikke et nyt facebook, en megasucces på det felt. Det ER blevet lanceret, afprøvet, og har etableret sig solidt i folks bevidsthed og hverdag. Hvis der skal laves en ny on-line succes, skal det jo netop være noget nyt-ikke set før-en ny måde at skabe socialt liv på, hvis det er et socialt medie vi taler om.

  7. Filmen er meget inspirerende og vækker rigtig iværksætteren til live i en! Der hvor det går galt er, at folk vil lave det samme som de lige har set frem for at kanalisere motivationen over i et unikt koncept. De er jo allerede 5 år og 500 mio. brugere bagefter på socialt netværk idéen 🙂